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TCPL Interlibrary Loan Policy

DEFINITION AND PURPOSE
Interlibrary Loan (ILL) is the process by which a library requests material from, or supplies material to, another library. In the interest of providing quality service, libraries have an obligation to obtain material to meet the informational needs of users when local resources do not meet those needs. Tazewell County Public Library (TCPL) recognizes that the sharing of material between libraries is an integral element in the provision of library service and believes it to be essential to the vitality of all libraries.

GOVERNANCE
Interlibrary loan policies of this library are governed by the American Library Association's Interlibrary Loan Code for the United States (2001), the Virginia Interlibrary Loan Code (1989), the Copyright Law, Title 17, U.S. Code, HAL's Reciprocal Borrowing Agreement (2000), and by the regulations of lending libraries. TCPL also works in cooperation with SWING and other groups of libraries to make resources available for patron use. Within the limits of the policy set forth here, TCPL will offer to obtain for patrons requested materials not available in the collections of this system. TCPL will consider such factors as geographic proximity, type of library, and lending fees when determining to which library an interlibrary loan request will be made, when there is a choice.

BORROWING FROM OTHER LIBRARIES
Eligibility
Patrons must have a valid TCPL borrower's card and be in good standing (accounts free of fines or overdue materials) to request material via ILL. Faculty and students of local colleges are encouraged to borrow material for their academic research through their own institutions. Non-residents are encouraged to request ILL service through their local public libraries. All transactions are from library to library.

Confidentiality
Confidentiality of library users is protected by Virginia law and will be maintained in ILL transactions.

Type of Material Borrowed
TCPL will generally attempt to borrow any material the patron needs. Patrons are cautioned, however, that certain types of materials may not be lent by other libraries.

These include:

  • current bestsellers and popular titles published in the last six to twelve months
  • reference
  • genealogy
  • rare or valuable material
  • audiovisual material
  • bulky or fragile items that are difficult or expensive to ship

TCPL will not borrow:

  • an item which is already owned by TCPL unless it is long overdue or lost
  • textbooks
  • material determined to be in violation of copyright law
  • more than 5 items for one patron at any one time

Restrictions on Material Borrowed
The lending library may impose restrictions on material lent, including requiring that the material be used only in the borrowing library. The lending library determines the length of time for which the material is lent, whether renewals will be granted, and has the right to recall material before the due date.

Charges
TCPL provides ILL service at no charge. Fees for photocopying and occasionally other charges may be assessed by the lending library. Such charges will be passed on to the patron. TCPL will obtain authorization form the patron before ordering material for which there is a charge. Patrons using rental microfilm must pay rental fees at the time of placing the request.

TCPL assesses fines for the late return of ILL material at the rate of $1 per day per item with no maximum fine. The lending library will assess repair or replacement charges if materials are returned damaged or are lost. In order to insure the effectiveness of ILL service, it is necessary to maintain good relations with cooperating libraries. Loan periods and use restrictions set by the lending library must be strictly observed. Abuse of ILL privileges (failure to return material on time or to pay fees for late return, damage or loss) may result in loss of these and other library privileges.

ILL is a costly service and TCPL cannot afford to borrow material for patrons who do not claim material borrowed for them. TCPL will, therefore, assess a $5.00 fine for each unclaimed item.

Turnaround Time and Loan Period
Time required to receive requested material can vary considerably, depending on availability of material, location of the lending library, and shipping method. Some materials may arrive in 2-3 days, while others may take weeks or months. When making his ILL request, the patron should indicate any deadline for receipt of material and whether material will not be needed after a given date. Requests will be processed in the order in which they are received. If a patron has an urgent need, he must specify his deadline on his request form to receive priority processing.

The lending library determines the loan period, which can vary from two to four weeks. A renewal period, if any, is determined by the lending library. A TCPL patron who desires a renewal must notify TCPL at least four days before the stated due date to allow time to file a renewal request with the lending library.

Returns
Patrons must return ILL materials directly to a staff member and sign for their return. ILL materials may not be deposited in book drops.

Last Updated 9/5/06

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